Blissful Body SPA & Retreat – Maputo, Mozambique
Version: January 2026
Purpose: This Code defines the ethical principles and conduct standards required to ensure client safety, respect, confidentiality, and excellence.
1. Commitment to Quality
- Provide high‑quality services within professional certification.
- Prioritize client safety, comfort, and well‑being.
- Obtain informed consent.
- Do not promise cures or diagnoses.
- Refer clients to health professionals when needed.
2. Integrity and Honesty
- Represent qualifications truthfully.
- Do not exaggerate benefits.
- Avoid conflicts of interest.
- Transparency in pricing.
3. Professional Boundaries
- No personal, romantic, or sexual relationships with clients.
- Any sexual behavior or suggestion is prohibited.
- Respect client privacy and modesty.
- No acceptance/offering of significant gifts.
4. Confidentiality
- Protect all client information.
- Do not discuss client cases unnecessarily.
- Comply with data protection laws.
- Store and destroy records properly.
5. Hygiene and Safety
- Follow sanitation and disinfection standards.
- Use PPE when required.
- Report risks and incidents.
- Maintain a clean, organized space.
6. Respect and Inclusion
- Treat everyone with respect and without discrimination.
- Prohibit harassment and bullying.
- Promote an inclusive workplace.
- No alcohol or drugs during working hours.
7. Legal Compliance
- Follow applicable Mozambican laws.
- Participate in ongoing training.
- Report ethical violations.
- Support sustainable practices.
8. Consequences
- Warning, suspension, or termination.
- Serious violations may involve authorities.
